Hostpapa Hosting Review (2023): Is It the Right Choice for Your Website?

HostPapa offers affordable prices on web hosting plans for beginners and small business sites with plans that include a free domain name, unlimited bandwidth and disk space, and free SSL and Cloudflare CDN.

User Rating: 4.83 (6 votes)

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In an effort to help small businesses looking for a reliable hosting provider, I’m here to show you the ins and outs of a web host designed to help your small business succeed on HostPapa.

HostPapa offers affordable prices on web hosting plans for beginners and small business sites with plans that include a free domain name, unlimited bandwidth and disk space, and free SSL and Cloudflare CDN.

Here I am going to look at the most important features of HostPapa, what their pros and cons are and what their plans and prices are like. By the time you’re done reading this, you’ll know if this is the right (or wrong) web host for you.

Established over ten years ago, HostPapa has seen considerable growth since then. And while they’re definitely not without their drawbacks, they do have a reputation for being eco-friendly, having exceptional customer service, and having a perfect set of tools for beginning business owners.

So, let’s get started with this HostPapa review.

HostPapa Pros

As I just mentioned, HostPapa is doing something right for having experienced such a surge in popularity in such a short amount of time. In fact, it has been suggested that they host nearly half a million websites in the United States and Canada alone.

So let’s see what makes them so great and why some people choose them over all other hosting providers on the market.

1. Speed

The faster your website loads, the better. Research has revealed that most site visitors will leave your website if it doesn’t load in 2 seconds or less.

HostPapa has invested in the latest speed technology to ensure your web pages load fast:

  • Content Delivery Network: HostPapa comes with a CDN powered by Cloudflare, to cache your content and quickly deliver it to site visitors.
  • Fast servers: When a site visitor clicks on your website, the web and database servers deliver the content up to 50 times faster.
  • Built-in cache: HostPapa uses Cachewall which optimizes, protects, and improves response time for your website.
  • Content Delivery Network: HostPapa comes with a CDN powered by Cloudflare, to cache your content and quickly deliver it to site visitors.
  • PHP7: HostPapa makes sure that you also take advantage of the latest technologies on your website.

WordPress sites hosted on HostPapa will load pretty quickly, and I’ve shown you two simple techniques you can use to speed things up even more.

2. 24-Hour Support

HostPapa doesn’t just provide stellar support like many other hosting providers do these days. No, instead they go above and beyond to set themselves apart from the rest of the competition.

Take a look at what they offer each customer:

  • Extensive knowledge base: Find easy-to-understand guides and tutorials if you’re looking for a little self-help. Divided into categories like Hosting, Email, and Domains, you can always find exactly what you’re looking for.
  • Video walkthrough: If you are more of a visual person and prefer to follow video tutorials, this is the place for you. Learn how to use all the features HostPapa has to offer and view step-by-step tutorial content.
  • Live chat: Talk to a real person living with a problem you’re having right now with HostPapa’s 24/7 live chat feature.
  • Support tickets: Submit support tickets, or check the status of existing ones, all through your HostPapa dashboard.
  • HostPapa experts: Join their weekly webinar, or even schedule a 30-minute one-on-one training session with an expert support representative ( FREE ).
  • HostPapa Dashboard: Manage your HostPapa account using the intuitive dashboard. Sign in using your login page, Facebook, Google, or even Twitter. Make purchases, view billing information, and even print invoices for your own records.

As an added bonus HostPapa also makes it easy to access network status so you always know what’s going on.

Network Status

View the status of web hosting and email services, DNS hosting, Linux servers, and even billing and support systems. Not to mention, see if there are any current issues being addressed and any planned maintenance coming up that could disrupt your service.

And if that’s not enough, know that HostPapa translates your site content into English, French, Spanish, and German, which caters to its growing international customer base.

And get this, not only can you read HostPapa’s site content in multiple languages, but you can also get chat and phone support in multiple languages.

3. Highly secure data centers

HostPapa has a reliable hosting infrastructure and maintains the highest standards when it comes to protecting its data centers.

For example, expect the following security features to be implemented on all HostPapa servers:

  • Temperature and climate controls
  • Raised floor installations
  • Fire extinguishing systems
  • Water detection systems
  • Uninterruptible Power Supply (UPS)
  • Backup and redundant power generator
  • Backup Diesel Generators

Intel Server products power all HostPapa equipment and a full-featured network powered by Cisco ensures your site data is entirely secure.

4. Awesome uptime

The HostPapa team wants to offer you a 100% uptime guarantee. But the great thing about them is that they understand that because of the way shared hosting is set up, this is not only unrealistic, it’s wrong to promise.

After all, it only takes one website on a shared server to throw everything into chaos. Whether it’s a security breach, excessive resource usage, or a huge spike in traffic, the truth is that shared hosting servers will go down from time to time.

That said, HostPapa guarantees 99.9% uptime.

And, if within the first 30 days of hosting your website with HostPapa you’re not satisfied, you can get a full refund ( minus domain name registration and setup fees ).

I’ve created a test site hosted on HostPapa to monitor server uptime and response time:

The screenshot above only shows the last 30 days, you can see the historical uptime data and server response time on this uptime monitor page.

5. Small business tools

Remember when I said that HostPapa caters to small businesses? Well, in an effort to see how true this was, I looked at all the features they offer to customers that can be helpful to small business owners.

And this is what I came up with:

  • Low-cost domain names: Run a quick domain name search using HostPapa’s own domain name tool. Choose from the classic domain name endings or choose a more unique one like .guru or .club. Either way, you can pick a really standout domain name to be the foundation of your new website in no time. And, if you sign up for HostPapa hosting, you can register your new domain name for free for the first year of service.
  • Email solutions: Email is crucial to the success of your small or medium business. Fortunately, HostPapa has plenty of email solutions for you to choose from Basic emailAdvanced emailOffice 365 email, and G Suite Email complete with productivity tools and online storage, again without the extra cost.
  • SSL certificates: Let’s Encrypt SSL Certificate is included for free. Wildcard Premium SSL Certificate is not offered for free, HostPapa has some robust SSL certificates available for your growing site. And, since protecting your site data and more importantly the data of your site visitors is important to your reputation, you may want to consider purchasing an SSL certificate from your hosting provider.
  • Automatic website backups: There’s nothing worse than putting a lot of hard work into building an online business, only to have it taken down due to a server crash, a hacker, or some other site malfunction. That’s why HostPapa steps in and gives to their customers. 
  • Content Delivery Network (CDN): All HostPapa Business and Business Pro hosting plans come with free Cloudflare CDN Services to help deliver your website content to a global audience faster than ever. Maximize your site’s uptime by balancing server load, increasing site speed and performance, and even enjoying greater security from hackers and other security threats. Plus, get analytics to help you see where your traffic is coming from so you can monitor for potential threats.

6. Website Builder

Building a website has never been easier with HostPapa’s exclusive Website Builder.

Use the Drag & Drop Website Builder, choose from hundreds of pre-built templates, and even create an eCommerce store to sell physical or digital ( or both! ) products and services.

Here are some of the key features you can expect when using the HostPapa website builder:

  • HTML, JS, and CSS customization if you have the skill set
  • Responsive mobile design for devices of all sizes
  • Integrated Social Media icons and Contact Forms
  • SEO optimization for better search rankings
  • Posting capacity on Facebook
  • Live preview mode for desktop and mobile devices

With the HostPapa website builder, you can put up a professional-looking website in minutes without knowing a single word.

7. Green accommodation

HostPapa is proud to be one of the first hosting companies to declare that they will go green to help the world we live in.

They promote the development and use of wind and solar energy through the purchase of green energy certificates. This is to offset the energy used in their data centers and offices.

HostPapa uses only 100% green-label renewable energy from a variety of sources in the United States and Canada. By doing so, they not only reduce their own carbon footprint but also hope to get more people involved with using clean energy and trying to reduce their footprint on Earth.

You can add banners to your website to let visitors know that you are doing your part by using green web hosting.

With the HostPapa website builder, you can put up a professional-looking website in minutes without knowing a single word. Add a full banner, half banner, or even a small rectangle to complement your website design.

HostPapa Cons

Now that you have a good idea of what HostPapa offers customers, it’s time to look at some of the drawbacks, so you can make the most informed decision when choosing a hosting provider.

1. Expensive renewal fees

At first glance, HostPapa seems like a very profitable hosting provider, especially since it’s a green web host, which can drive prices up significantly.

Also, it is common for hosting providers to have exceptionally low registration prices to encourage more people to start using them. Then, after a year of satisfactory service, the hosting provider raises the monthly prices and expects most people to renew.

After all, nobody wants to change web hosts every year, especially when they are happy with the service.

That said, increased renewal prices can be unexpected and cause serious sticker shock. And unfortunately, that’s exactly what HostPapa does.

2. Missing Features

HostPapa’s initial feature set seems solid for small business owners. 

However, I feel like a few key things are missing:

  • Your 30-day money-back guarantee falls short compared to the competition that offers 60 or even 90-day money-back guarantees.
  • Automatic backups are a premium service for Starter and Business hosting plans, which again is different from the competition where at least weekly backups are offered as part of the hosting plan.
  • Although they claim to be an international hosting company, the data center locations are quite limited. Even with CDN services, this can affect the speed of sites that are geographically far away.) If you are located outside of the US or Canada then HostPapa is not the most ideal web host to use.

Hostpapa Hosting plans

HostPapa offers many hosting plans, such as VPS and Reseller hosting plans. With that said, I will look at their shared and WordPress hosting plans so you have a good idea of what to expect when you sign up to use HostPapa hosting.

1. Shared Hosting

HostPapa has shared hosting that works great for those just starting out or those who have minimal traffic to their websites.

hostpapa shared plan

Depending on the level you choose, you will receive features such as:

  • Let’s Encrypt SSL, Cloudflare CDN, and Free Website Transfer
  • Unlimited disk space and bandwidth
  • Free domain name registration
  • Performance and security improvements
  • CloudLinux Servers
  • 24/7 support
  • 99% uptime

You’ll also get access to HostPapa’s website builder, cPanel control, the Softaculous app integration tool, and even free one-on-one training.

 HostPapa shared hosting ranges. from $0.95/month to $8.95/month Depending on the plan you choose.

Programs Business Plan Pro is the most expensive plan, but it is worth the extra cost as it comes with improved performance, security, and speed.

Fast-loading sites are important. A Google study found that a one-second delay in mobile page load times can affect conversion rates by up to 20%.

It comes with blazing-fast premium servers (3x server performance) and doubles your RAM and hard drive space.


  • SiteLock detect
  • Faster servers
  • SSL joker premium
  • Domain name privacy
  • Fewer accounts per server
  • 300% performance increase
  • 4x more CPU and MYSQL resources
  • Automated Website Backup

2. WordPress Hosting Plan

HostPapa also offers WordPress hosting that caters to those who choose to use the popular WordPress content management system.

hostpapa worldpress plan

And, while most features mirror what’s offered on shared hosting plans, you can also look forward to these additional hosting features:

  • Integrated into the SEO optimization plugin (Yoast SEO)
  • WordPress caching
  • Free WordPress site transfer
  • Enhanced SSD Drives
  • Expert 24/7 WordPress Support
  • Automatic WordPress major updates

WordPress hosting plans differ slightly when it comes to price: $0.95/mo, $2.95/mo, and $8.95/mo, again only when you invest in long-term contracts.

As with the shared plans above, I recommend the WP Business Pro Plan. Yes, this is the most expensive plan, but it comes with improved performance, security, and speed. You’ll get fast premium servers (3x server performance) and double your RAM and hard drive space.


  • SiteLock detect
  • Faster servers
  • SSL joker premium
  • Domain name privacy
  • Fewer accounts per server
  • 300% performance increase
  • 4x more CPU and MYSQL resources
  • Automated Website Backup

HostPapa Pros and Cons



  • 30-DAY Guarantee for returns
  • Free domain name
  • Unlimited disk space and data transfer
  • Free site migration service “PapaSquad”
  • Fast servers (PHP7, SSD, and CacheCade Pro 2.0 caching)
  • Free SSL and Cloudflare CDN
  • PapaSquad support team is available 24/7


  • Expensive renewal prices
  • Automated site backups are only included with the Business Pro plan

FAQ on HostPapa Hosting

Here are the answers to some of the most frequently asked questions:

What is HostPapa?

HostPapa is a Canadian-based private web hosting company that offers shared, reseller, VPS, and WordPress hosting services. Their official website is Read more on his Wikipedia page.

What type of control panel is used?

The commonly used cPanel.

Will my website load fast?

Most hosting plans have access to free Cloudflare CDN services, which help increase site speed and performance. If you use WordPress hosting, you’ll also get a built-in WordPress caching solution to deliver static files to site visitors quickly.

What happens if my site falls below the 99.9 uptime guarantee?

After reading the website and Terms of Service, I can’t seem to find anywhere that addresses if you get credit for any downtime. Instead, HostPapa stands by its claims that it will maintain 99.9% uptime all the time.

Is there a free SSL certificate available?

Yes, although there are some advanced SSL certificates available for purchase, each hosting plan can receive a free SSL certificate from Let’s Encrypt, which is ideal for small business owners who accept payments on their sites.

Are there any built-in marketing tools?

Yes, you can use HostPapa website builder to integrate social sharing into your site, optimize your site for SEO and higher search rankings, and even work together with Google Analytics so you can track where and what your site visitors are coming from. they do once on your website.

Conclusion on HostPapa Review 2023

Do I recommend HostPapa?

In the end, HostPapa is a solid web hosting solution for those who need something more, for beginners. It is also good for those who are running small businesses. The feature set is big enough to get the job done, but not overwhelming for those who just don’t need that much.

However, as you begin to notice the scale of your small business, you’ll find that the resources available may not be able to best meet your needs. However, you will have a secure site that maintains impressive uptime. Not to mention, you can feel good about the fact that you’re reducing your own carbon footprint by using green web hosting.

If you decide to use HostPapa for your hosting needs, be sure to look into your budget beforehand, as there are some questionable fees built into every plan. You’ll also need to make sure you give your host a fair shot because you only have 30 days to decide if you want to keep them or not (If you want a refund it’s).

If HostPapa sounds like a web host you want to check out, visit their website, see what they have to offer and make sure they have the hosting features you need to successfully run your small business website.

Hostpapa Hosting Review (2023): Is It the Right Choice for Your Website?
Hostpapa Hosting Review (2023): Is It the Right Choice for Your Website?
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